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Walking the Trenches: How To Get Close To Your Customers and Improve Business...
Check it out, my first commissioned piece of writing, for an international audience to boot: How “bad profits” can undermine business execution success. Written for RESULTS.com, the business...
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How to Listen to Drive Commitment
How can we use generous listening and techniques for generous listening in a team setting, and what results should we expect? Clarify My wife and I have been together so long that both of us...
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Bad Profit
Still on vacation (tough, I know). Here’s another article I wrote for the Results.com blog a couple of months ago, about how Bad Profit Can Undermine Your Business Execution Success. See you next week!...
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Why You Should Hire a 23-Year-Old to Run Your Social Media
The Design4Change folks I’ve had the privilege of working with this summer got a bee up their nose last week, and rightly so. Being a bunch of hard-work, smart, passionate twenty-somethings they took...
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Four Different Ways to Delegate
Delegation is important, delegation is underutilized, and delegation doesn’t need to be complicated. If you can learn to successfully delegate, you’ll have added an important tool to your leadership...
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The First Question to Ask Before You Delegate
There are two important questions you should consider when you’re delegating a task. Especially if it’s beyond the level of “Take action, don’t report” type. Two questions that will improve the...
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The First Question to Ask After You Delegate
Short posting today. This is such a simple idea that I wish I’d learned it years ago. I’ve started asking my clients this question, and it even seems to work with my teenage daughter. After you’ve...
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Leaders Are Always Communicating
Even when you’re not writing or talking, you’re still communicating. You’re communicating even when you’re not on the job. I learned this early in my military career when I spent the evening...
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Will You Be Successful?
There’s a little game I play with myself when I have a new client. I try to guess if a client is going to have a successful engagement with me or not. I can usually tell after the first week (I see my...
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I’m Going to Provide an Overwhelming Rational Arguement, and then Fail
Third in a series about communication and change management “Fact, just the facts ma’am.” Great if you’re investigating a murder. Insufficient if you’re inspiring action or driving change. It is a...
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Who Owns the Strategy of Your Company?
Omar Bradley studying the current situation I believe that there are two responsibilities a CEO cannot give away or delegate: deciding who works for them, and the strategy / vision / direction of the...
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Four Things That Kill Companies
John Spence talks about the four things he sees most often holding back his clients. If I were to simplify it even further it would be the “lack of focus” and “lack of talent”. Without those two you...
View ArticleWorking to Code – An Example of Defining the Basics
My partner and sweetie introduced me to the concept of knolling (a method of organizing objects). She is a university professor who teaches a creative design-heavy capstone marketing class. Turns out...
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